How we handle website information.

Information we collect

The Computer Hospital, Inc. may collect information you voluntarily provide through our website, including your name, telephone number, email address, requested service, preferred service method, preferred date and time, description of your technology problem, and photographs or screenshots you attach.

We may also collect ordinary website and device information through server logs and Google Analytics, such as browser type, approximate location, pages visited, referral source, and general usage information.

How we use information

We use submitted information to review and respond to service requests, communicate by telephone or email, provide requested services, maintain business records, improve our website and services, prevent spam or abuse, and comply with legal obligations.

Telephone calls

When you submit a service request and consent to communication, you agree that The Computer Hospital may call the telephone number you provide about that request. We do not use service-request consent as permission for unrelated automated marketing messages.

Uploaded images

Uploaded photographs and screenshots are sent with the service request and are deleted from the web server after successful delivery. Copies may remain in business email or service records as reasonably needed to respond to the request, perform requested work, document the service, or comply with legal obligations. Do not upload passwords, financial information, government identification numbers, or other unnecessary sensitive information.

Analytics and cookies

We use Google Analytics to understand general website traffic and usage. Google Analytics may use cookies or similar technologies and may receive information about your device and interaction with this website. You can manage cookies through your browser settings.

Sharing and service providers

We do not sell personal information submitted through the service-request form. We may share information with service providers that help us operate the website, email, analytics, spam protection, hosting, or technology services; when necessary to provide a requested service; or when required by law.

Security and retention

We use reasonable administrative and technical measures intended to protect submitted information. No internet or email system can be guaranteed completely secure. We retain information only as reasonably needed for the purposes described in this policy, business records, dispute resolution, security, and legal compliance.

Your choices

You may choose not to submit the online form and contact us by telephone instead. You may request access, correction, or deletion of information you submitted, subject to business-record and legal requirements.

Contact us

The Computer Hospital, Inc.
3512 Travis Street
Houston, Texas 77002
[email protected]
(713) 472-4357

Policy changes

We may update this policy as our website or practices change. The effective date above identifies the current version.