The Computer Hospital has two convenient computer repair shopsin Houston. One located just east of Memorial City Mall on I10 and one in Midtown open 7 days a week. Offering same day / next day service for many common repairs, we service and repair a variety of techonology - laptops,desktops, tablets, Macs, PCs. Whether a liquid spill, failed hard drive, data recovery, missing keys, Windows problems, let us "Your Technology Help Desk", The Computer Hospital fix what ails you.
Pickup / Drop Off - We come to you! We can send a technician out to pickup your systems and deliver it back, and set it up when the repair is completed.
Remote/Online Support! - If your computer will get online we can do almost anything remotely that can be done at your location. Just call and we will direct you to a secure website that with your approval will allow us to fix most any problem!
Our philosophy, is to give the customer value and he will come back!
Many companies tout the benefits of coming to your location. Why not? On-site repairs typically run 2 to 3 times the price of a shop based repair. Most of these computer geeks and computer gurus don’t even have a shop, so they can only offer on-site service. Or they’re nationally run service organizations that use local subcontractors. Subcontractors are generally the worst tech support you can get. You’re not their customer so they don’t worry about coming back to see you as a repeat customer (unless that is they try to steal you from their employer). They generally don’t have the authority to do what’s best for you, the customer, because they’re working for some Yankee who just wants to take your money. These kind of companies are like used car salesmen. We have worked for some of these companies have found that their priority is making a profit not taking care of the customer.
If the work does require that a technician comes to your location for whatever reason, such as DSL setup, a wireless network or whatever the case may be, The Computer Hospital has onsite rates starting as low as $100.00/hr. plus a nominal trip charge.
Onsite repairs are usually double what shop based service costs. The reason is simple – economies of scale. In other words, a tech can work on 4 or 5 or more systems at a time in the shop. At your place he’s generally working on just yours. And if your problem is virus or malware related, much of the repair process means allowing the system to sit there and scan. A costly proposition no matter what the rate is!
If they can’t get it right on site will they take it and make it right? And then, at what cost? The Computer Hospital offers a guaranteed maximum rate. This means, excluding parts, you don’t pay any more for labor – if we can’t get it done right on your site, we’ll pull it back to our shop, fix it, and bring it backout to you for no additional charge.
3512 Travis Street
Houston, TX 77002
Hours of Operation
9127 Katy Freeway
Houston, TX 77024
Hours of Operation
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