A centrally located walk-in repair center for Houston
The Computer Hospital is in Midtown Houston, with free parking in front and service six days a week. We service laptops, desktops, tablets, Macs and PCs, offering same day / next day service on many common repairs. Whether you are dealing with a liquid spill, failed hard drive, missing keys, Windows problems or lost files, let The Computer Hospital be Your Technology Help Desk.
How we can help
Bring your device in and tell us what is happening. We offer an initial limited diagnostic at no charge, explain the recommended next steps and obtain approval before repair work begins. More involved diagnostic work may carry a charge, which we explain in advance.
- Laptop and desktop hardware repairs
- Windows and software troubleshooting
- Virus and malware removal
- Data recovery, backup and transfer
- Upgrades and replacement-part evaluation
Pickup and return delivery — we come to you
If bringing your computer to the shop is difficult, ask about pickup and return delivery. Our $99 pickup diagnostic service inside Beltway 8 includes pickup, diagnosis and return delivery. Repair work is additional and requires approval. Tell us if you need help reconnecting or setting up the equipment when it is returned so we can confirm the arrangements and any additional charges.
Remote and online support
If your computer can connect to the internet, we may be able to resolve the problem remotely. Call us first and we will guide you through a secure connection that requires your approval. Many software, email and configuration issues can be handled this way. Physical damage, failed components and some connection problems require in-shop or on-site service.
Before you bring your computer in
A few details can help us understand the problem and recommend the right approach:
- Are your important files backed up?
- What were you doing when the problem started?
- Have there been recent updates, changes, spills or damage?
- Does the computer have current security protection?
- How old is the computer?
- Is it used for business, personal tasks or both?
Practical repairs and good value
Our philosophy is simple: give customers good value and a reason to return. Shop-based service gives our technicians access to tools, parts and testing equipment while allowing them to monitor several systems during lengthy scans or tests. For many repairs, this can be more economical than having a technician remain at your location throughout the process. We explain the options so you can choose the service that fits the problem.
We can come to you
Some problems are best addressed where the equipment is used, including internet setup, Wi-Fi coverage, networking and connections between devices. Ask about on-site service for your home or business. On-site rates start at $100 per hour plus a trip charge. We will explain the applicable rate and trip charge before scheduling. If the equipment needs shop work, we will discuss the repair, transportation and costs with you before proceeding.
Visit Your Technology Help Desk
Visit us at 3512 Travis Street in Midtown Houston or call (713) 472-4357 to discuss your computer problem. Walk-ins are welcome, and in-shop visits do not require appointment confirmation. Pickup, remote and on-site arrangements require staff confirmation.