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The Computer Hospital — Your Technology Help Desk

The Tech Checkup · The Computer Hospital

How to Recognize a Phishing Email Before You Click

When a message creates urgency, verify through a trusted channel.

Illustrated technology guide for spot phishing emails

Phishing emails try to convince you to reveal passwords, authorize a payment, open an attachment or approve a sign-in. They increasingly imitate familiar companies and may appear inside a legitimate conversation.

Check the sender and the request

A familiar display name does not guarantee a genuine sender. Look at the full email address and whether the request matches how that person or organization normally communicates. Be suspicious of unexpected invoices, bank-detail changes and urgent password notices.

Verify links without following them

A visible link label can differ from its destination. Instead of clicking an unexpected sign-in link, open the service directly using a known bookmark or typed address. For payment instructions, confirm using an established phone number—not the one in the email.

Beware of unusual MFA prompts

An unexpected approval request may mean someone knows your password. Deny prompts you did not initiate and report them through your organization's established process.

If you already clicked: Do not enter more information. If you entered credentials or approved access, use a trusted device to secure the account, notify the appropriate administrator, and review recent activity. Contact your bank promptly if money or payment information was involved.

Help employees respond safely

Make reporting suspicious messages easy and non-punitive. Short practical exercises and clear verification procedures often help more than a complicated policy nobody reads.

Computer Hospital can help

We can review security concerns, account configuration and practical training needs. Read about Microsoft 365 account protection and Cybersecurity services.

Computer Hospital · Houston since 1986

Need help with this issue?

Bring us the symptoms and the steps already tried. We can discuss an appropriate evaluation and explain your service options before any paid work begins.

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Same Day/Next Day service on many repairs.

Tell us what is happening. We will help determine the best next step.

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